STEP 02
Managing requests on your dashboard
Your dashboard is mission control. Every request a tenant submits shows up here, newest first, with urgent issues surfaced automatically.
Find what matters
- Filter by property, status, priority, or category.
- Requests are color-coded by priority so urgent work stands out.
Work a request
- Click a request to open its full detail: description, photos, and the running history of updates.
- Update the status as work progresses (New → In Progress → Resolved).
- Add internal notes to keep a record of what's happening.
- Assign a vendor when you're ready (see Vendors, photos & costs).
Using the mobile app? You'll get a push notification the moment a new request comes in, so you can triage from anywhere.